SPSM – FAQ

Can I buy this app for a third-party? Can I buy this program as a private person for my business?

Yes. Anyone can pay for/ buy this program for a third person or business. Regardless of the method and the place of payment, just before issuing a licence, the buyer will have the opportunity to indicate the BIN\TIN and the name of the person or business to which the licence will be issued .

Is there a limit on the number of seats per licence?

For SPSM there is no restriction on the number of employees / workstations in the program per licence, a licence is issued for a business or a person. SPSM Lite, SPSM Digi, SPSM Wide and SPSM Free operate in the “one user” mode. In this case, SPSM Lite, SPSM WIde and SPSM Digi allow you to have an unlimited number of seats, but  all workstations\seats will use the same user within the app.

What databases are supported?

At this moment SPSM works with MySQL and MS Access (.mdb) (both are included).

Can our existing customer list be imported to SPSM?

Yes, in most cases it is possible, but preliminary consultation is required. The time depends on the data format. The cost of export is determined on case-by-case basis.

Is MS Outlook required to send mail from this program?

No. No third-party app is required to send email out of SPSM.

Is MS Access required to work with .mdb file?

No

What database is recommended?

It depends on the size of your business. For large businesses  MySQL is recommended. Keep in mind that at any time you can switch to another type of database, the data is transferred through the export-import procedure.

How can I register my licence?

Enter the name and BIN\TIN number in the app settings. and purchase a licence. After payment is processed you will be sent a licence file, which must be copied to the program folder on each computer where SPSM is installed. Or you could use the “Get a licence” menu.

We paid for the licence, got a license file, entered the name and TIN, but still get the message “Unlicensed version”

Make sure that the name and the BIN\TIN are stored in the program settings exactly as you indicated when you were paying (upper\lower case, dots, dashes, digits, etc.) – the licence is tied to the name and BIN\TIN.

Do I need to reinstall the demo after registration?

If you decide to use the same database that was used in the demo – there is no need to re-install. Just install the latest update (even if it’s already installed in the demo version).

How can I save my data when migrating from SPSM Free to SPSM Lite\SPSM Digi\SPSM Wide\SPSM?

Just export (archive) your data from SPSM Free and import it in SPSM Lite\SPSM Digi\SPSM Wide\SPSM.

What are bar codes used for??

Bar codes are used by shop workers to simplify order entry, order status and worker ID.

What bar code scanners are supported?

Any scanner that reads Code 39 barcode (one of the most common) and emulates keystrokes.

What if don’t have a bar code scanner?

All bar codes can be entered from the keyboard (codes include only letters and numbers and a numeric-letter value is printed at the bottom of each code)


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